MAKE Malaysia                                                                                                                                                                   

The Global Most Admired Knowledge Enterprises (MAKE) research program was established in 1998 to recognize organizations for their ability to leverage new as well as existing enterprise knowledge to deliver superior performance in the areas of organizational creativity, operational effectiveness and excellence in products and services.

The Global MAKE research is based on the Delphi methodology. This technique uses an expert panel's perceptual knowledge to identify critical issues - in the case of the Global MAKE study to identify those organizations which are leaders in the new knowledge economy. Through several iterations a consensus is developed among the panel's experts. It is this consensus of expert opinion which provides the validity to the Delphi and Global MAKE study results.

Finalists are measured against each of the eight knowledge performance dimensions which are the visible drivers of competitive advantage:

• creating a corporate knowledge culture
• developing knowledge leaders
• delivering knowledge-based products/services/solutions
• maximizing enterprise intellectual capital
• creating an environment for collaborative knowledge sharing
• creating a learning organization
• focusing on customer knowledge
• transforming knowledge into shareholder value

Last year, MAKE studies for Asia, Europe, North America and Japan were introduced.

We are introducing MAKE Malaysia in 2004 with similar indicators used to measure the Global MAKE. We welcome feedback and input from members to make our first MAKE Malaysia Award a success. Send your mail to mastura@mdc.com.my